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Stressed out: will bosses learn cost?


Stressed-Out Americans Need Job Flexibility—But Will Bosses Ever See the Light?

Tuesday
April 20
4:13 pm

Barack Obama speaks during the closing session of the Forum for Workplace Flexibility at the Eisenhower Executive Office building. The forum focused on stress and workplace flexibility.   (SAUL LOEB/AFP/Getty Images)

By Roger Bybee

Stress is coming at working people from every direction these days, whether they’re employed, under-employed, or jobless.

The need for more flexibility in the workplace to reduce family stress was the focus of a recent White House conference, and it comes as a belated recognition of the declining quality of family life brought on by both parents trying to straddle their family and work responsibilities.

While the conference discussed a number of ways to make workplaces more tuned in to the needs of families, it will be revealing to see how many employers actually consider alternatives like more flexible working hours. Such changes would require a vast transformation of the way that Corporate America views its workers and their children.

Up until now, the prevailing corporate attitude—with some exceptions—has been that international competition demands that workers completely re-shape their lives to the requirements of the market, rather than have the economy re-structured to meet the most basic needs of even society’s most vulnerable members, its children.

For decades prior to the recession, American workers toiled longer hours annually than any other workers in the advanced world, wrote Juliet B. Schor in The Overworked American :

U.S. manufacturing employees currently work 320 more hours [per year] — the equivalent of over two months — than their counterparts in West Germany or France. . . .  [Compared to 1969 in the U.S.,] the average employed person [in 1989 was] on the job an additional 163 hours, or the equivalent of an extra month a year.

The differential, according to Sylvia Ann Hewlett’s Child Neglect in Rich Nations, written for the United Nations Children’s Fund, is directly tied to the much stronger longer hours than even the Japanese, whom Americans once commonly mocked as workaholic automatons. But Americans have become the new automatons under their deteriorating power to protect time off the job and maintain decent wages. As Lawrence Mishel, Jared Bernstein, and John Schmitt documented,

Between 1990 and 1995, a rise in the average hours worked per year in the United States and an even larger decline in the average hours worked per year in Japan have given the United States the dubious distinction of being the advanced economy with the longest work year. 

This clearly has drastically reduced the amount of time that American parents can spend with their children, as here , here, here, here, and here in Don Peck’s exceptional Atlantic article on unemployment.)

Prolonged layoffs represent a profound blow to their victims’ sense of hope about their lives. "They [layoffs] are the opposite of life-giving; they literally deplete life," declared Kim Carmon, organizational psychologist at the University of Michigan.

UNDER-EMPLOYED: MORE SQUEEZED THAN EVER

If you are fortunate enough to be among the working, your hours and take-home pay may well have been cut, as the average hours worked by Americans plummeted suddenly from the highest in the world to just 33 hours during the recession. The cut in your pay envelope intensifies every financial pressure.

Further, employers have engaged in the most widespread, unilateral reductions in hourly wages and salaries since the Great Depression. With only one out of eight workers having union representation, there is no one to speak up for their interests.

With many workplaces drastically downsizing their workforces, this translates into much heavier workloads for those who remain–yet many find their pay reduced.

CAN MANAGEMENT BE TAUGHT FLEXIBILITY?

The leverage of management to ratchet down wages–and demand more from workers in accepting longer or shorter hours, different shifts, and more family stress–comes down hard on the under-employed. Moreover, it is likely to worsen without profound changes in the economy, argues former labor secretary Robert Reich:

The only way many of today’s jobless are likely to retain their jobs or get new ones is by settling for much lower wages and benefits. …

Among those with jobs, more and more have accepted lower pay and benefits as a condition for keeping them. Or they have lost higher-paying jobs and are now in new ones that pay less. Or new hires are paid far lower wages than the old. (In January, Ford Motor Co. announced that it would add 1,200 jobs at its Chicago assembly plant but didn’t trumpet that the new workers will be paid half of what current workers were paid when they began.) Or they have become consultants or temporary workers whose pay is unsteady and benefits nonexistent.

Given Corporate America’s virtually unbridled power and its indifference to the plight of its workers and their kids, flexibility is likely to be a quality management learns slowly—only after extreme armtwisting by workers and government.

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